Learn how to fix Normal.dotm error in Word
This error occurs when Normal.dotm file gets corrupted. In this case you have to find the location of the file
Location of Normal.dotm file
This file is located where your office will create your profile data. The exact path is C:\Users\username\AppData\Roaming\Microsoft\Templates folder. You can use this path in your computer to locate this directory.
Once you will find the Normal.dotm location you will find the Normal.dotm file there as well. You have to delete this file to solve this error or the second option is better to rename the file to something else. The second option is better than deleting the file because in case anything goes wrong you can restore this file.
If you want to know further about Normal.dotm file follow link below: